Terms & Conditions
CONFIRMATION is immediately emailed to you after placing an order. All sales are final. There are no cancellations, refunds or exchanges. Once your credit card has been submitted and approved the sale is final.
EVENT CANCELLATION: If a show is cancelled we will apply for a full refund. Please note, if an event is "postponed" to another date and time, these tickets are not "refundable".
TICKETS: All tickets are sent electronically, they will either be sent via mobile ticket transfer or printable e-tickets.
PAYMENT AND CANCELLATION
PAYMENT: Travel agency check or money order for Applause services need to be in U.S. funds drawn on a U.S. bank. We accept all major Credit Cards including Visa, MasterCard, Diners Club, Discover and American Express. Applause will be responsible for credit card processing.
RESPONSIBILITY
Applause Theatre and Entertainment Service Inc., 264 Curtis Point Dr., Mantoloking, NJ 08738 acts only as agents for various transfer companies, hotels, tour operators, etc., who provides transportation and other services, and is not responsible for any negligence on their behalf.
ORDERING INFO
HOURS OF OPERATION
Applause is open 365 days a year, 24 hours a day, 7 days a week.
You can call us during regular business hours at 212-307-7050 or 1-800-451-9930 if you'd like to speak with one of our friendly ticket experts.
SERVICE CHARGE
All prices listed include all service charges. Please note that certain premium shows will have an additional up charge on them.
LONDON prices include a "value added tax", plus a brokers fee, and service charge.
CANCELLATION/EXCHANGE POLICY
Tickets are non-cancelable. For all tickets wherever possible, Applause will try to resell your seats to another customer.
If tickets are resold, you will be charged a $10.00 cancellation fee per person and be charged for our service fee. Exchanging tickets for another date might be allowed at the discretion of each individual theatre. When doing so Applause will waive any additional service charge.